General Terms & Conditions

Rama Tours Inc. is a Outbound coordinating Package Tour Operator for Tours arrangements in coordination with Tour Operators, Transporters as well as Hoteliers. We tried our best to give maximum information available regarding the tours, transportation, hotel accommodations that are subject to change without prior notice. We are not responsible for any delay in flight schedules or hotel services or delinquency in services provided by any agency, airline, transporter, hotels or any damage or default of the above provider who helps in our operation.

Brochure: - All information given in our brochure is based on the information available at the time of publication. We reserve the right to make any changes before or after the tour.

Meals:- Though continental breakfast is almost set by each hotel concerned and differs from hotel to hotel but menus of dinners or lunches where we provide are mostly pre-set menu before the tout starts. Special meals can be provided in writing before the tour starts. We have full right to change the meal arrangement and any meal missed by the client no refund is due.

Hotels:- We normally provide 3 star to 4 star hotels with continental breakfast keeping in view to provide maximum comforts available in particular hotel but keep in view we are only agents. Any change in the hotel services, company will not be liable for the program/itinerary change. Though we operate tours as per itinerary/program declared before tour starts but due to unavoidable circumstances, we have full right to make changes depending upon the situation.

Transportation:- We provide deluxe airconditioned transport and these coaches are well equipped with emergency washroom. Howeverthis facility is not to be used in lieu of the restroom at our frequent stops. We are not responsible for any valuable items in case of loss/damage including baggage in the coach during journey.

Cancellations:- Once booking is made and circumstances compel you to cancel the tour, cancellation must be intimated to us in writing not verbally or over the phone and following cancellation charges will be levied:

Cancellation Charges Per Person

Refund:- Relund will be made keeping in view our terms and conditions of cancellations as mentioned above. For cases of airlines tickets to be refunded it will take 60 to 90 days for refund of the air tickets and anybody who starts the tour and do not utilize the services of the hotels, transportation, meals or in other words miss any services, no refund will be made.

Terms and Conditions of Travel:- The tour Participant will have to follow strictly the tour program and has to back in India as per the validity of the air ticket. The participants who do not travel with the group shall not be entitled for any refund under any circumstances. It shall be noted that it will be the responsibility of the Tour participant to reach the place of the commencement of the tour and register the appointed place, date and time with the representative of the company. For all claims, disputes of whatsoever nature relating to the tours marketed/co-coordinated by Rama Tours & Travels Pvt. Ltd. The courts in Delhi shall alone have jurisdiction. All tours are subject to law, rules of RBI/GOI

Tips :- tips are recommended to be paid to Drivers and Tour Managers @ USD 02 per person per day which is considered as an incentives to the Drivers/Tour Managers as a normal practice.

Travel Insurance :- We strongly recommend all participants who join our tour must have extra amount of these Insurance to protect themselves in all respects. Rama Tours Inc. is not responsible or liable lor loss, damage, theft of luggage and for personal belongings, or of personal injury, accidents and/or illness. For your protection, it is important that you have, or purchase, adequate insurance or cover these eventualities. For your insurance please contact your travel agent or us.

Booking Forms :- One has to fill up the booking form in detail as per booking form enclosed giving complete information along with non-refundable deposit.

Responsibility:- Rama Tours Inc. and its associated agents herein after referred to as Operator, act only as an agent for the owners or contractors providing means of transportation, other services and all tickets are issued subject to any and all terms and conditions under such means of transportation or other services are offered or provided. The issuance and acceptance of such tickets shall be deemed to be consent to the further condition that the participating travel agent and/or Operator shall not be or become liable or responsible in any way in connection with such means of transportation or other services, for any loss, injury or damage to or in respect of any person or property howsoever caused or arising. Should any circumstances make it desirable or necessary to change or cancel the travel plan or program such changes or cancellation may be made. Additional expenses, if any caused thereby, shall be borne by the passenger. Cost of land arrangements and air transportation are based on tariffs in January 2006 (One U.S. Dollar=0.98 Euro). We reserve the right to alter the quoted costs in the event of any marked increase or decrease in foreign currency tariff changes or for any other reason without prior notice. Although the owners or contractors providing means of transportation or other service will take all possible care of passengers' baggage or belongings entrusted to their care, participating travel agent and or operator does not in any way accept responsibility in the event of loss on injury thereto. Air India transportation companies concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes or conveyances. The passenger contract in use by the carriers concerned, when issued, shall constitute the sole contract between the airlines or transportation companies and the purchaser of this tour/or passengers.